Data Entry - I can help you with any typing job, data entry (pdf/word to excel) QA & Data Analysis - I can extract data using client system, do evaluation as per the set guideline, present root cause analysis & demand synthesis, performance report and PPT presentation Team Leader - I can effectively supervise a team on their day-to-day activities, conduct customer survey scrubbing and present a root cause analysis and recommendations. I've been a Team Leader for email, chat and Sales (voice) for 7.5 years.