I am reliable and hard working individual who has 4 years of experienced in giving professional, efficient and high quality service to various call center companies , I believed that the skills and experiences I gained at those position make me an ideal candidate for a lot of job because I’m already enhanced in good communication skill. As a customer relations that handles more on escalations, I’ve gained extensive skills in dealing with customer while placing orders, tracking packages, and swiftly resolving issues and I have developed strong management in quickly assessing client needs to provide high customer satisfaction rating. In addition to that I’m a diligent worker and motivated to learn new things. I am skilled in communication with clients over the phone and email. I am a customer relations that handles more on escalations, I have developed strong management in providing solutions deals with customer service. I have gained extensive experience in research, phone ethics, and providing solutions I look forward to working with you in providing excellent customer service and anything else you may need help with it.