As an experienced CSR and Technical support, I make sure that I provide quality and excellent customer service with a strong will and eagerness to resolve technical issues and concerns in Windows, Macintosh, Internet Service, Networking and common issues for viruses, spywares and malwares. I have been in this field for almost 5 years and I make sure that I am well aware and updated about the changes that may happen every now and then when it comes to the world of internet and computers. I also had a training for Microsoft and Cisco certification. Had a 2 year crash course of Computer Studies Major in Advanced Networking. As a data entry personnel, I ensure that all details are entered correctly and properly. As much as possible, no other feedback from my supervisors aside from time to time updates from the restaurant itself. As a quality analyst officer, I can assure that attention to details is my main skill for this position.