High level of proficiency in Word, Excel, and Outlook.
Able to identify, prioritize and resolve issues independently and to escalate more complex issues appropriately.
Strong written and verbal communication skills including exemplary professional telephone skills.
Sound knowledge of medical terminology together with close attention to detail ensures accurate input of patient data.
Exceptional billing-related data entry skills and a commitment to providing outstanding customer service ensure achievement
Well-developed analysis skills resulting in efficient resolution of problems and inconsistencies with data.
Track record of maintaining high work standards with constantly changing priorities.