Hi there! I have worked for more than 2 years as Customer Service Associate at Convergys Bacolod. My duties and responsibilities: • Obtains client information responding to their complaints; interviewing clients; verifying information. From this experience, I have learned to be patient in dealing with different kinds of people, I have learned to contribute my skills for the achievement of the team’s goal and to be determined to do more and strive for the best. Before that, I have also worked for more than five years doing clerical duties and field work both in Government and Private Institutions. Through my knowledge, experiences, trainings and seminars attended, I believe that I can carry out any task that will be given to me. I am a hardworking and reliable person, with a passion for what I do. I have a friendly, down to earth personality and always had a great rapport with my co-workers. I am a person who believes flexibility is a key to success. I would truly appreciate an opportunity for an interview and discuss with you the details of my qualifications at a mutually convenient time.