Here's my work experience

H&RBlock - Customer Support Representative - Sutherland Global Services

(4 months)

 Provided information regarding charge accounts and loyalty programs.

FTD.com - Customer Support Representative - Sutherland Global Services

(2 months)

 Collaborated with vendor representatives and company customers to set up optimal delivery schedules.

Insurance and Chiropractor Scheduler – Outbound Sales – JLPP Netlinks

(3 months)

 Set appointments with salespeople and potential customers.

Bank of America Deposit Department – Customer Support Representative – Teletech

(1 year)

 Handled customer inquiries and high volume calls to solve billing problems.

Search Engine Optimizer – Backlist Specialist – Click4Corp

(7 months)

 Helped clients develop website portals and social media pages to promote businesses.

Verizon Internet Provider - Technical Support Representative - Alorica

(5 months)

 Assisted customers in identifying issues and explained solutions to restore service and functionality.

Norton Lifelock – Technical Support Representative – Sutherland Global Services

(5 years)

 Assisted customer having problems with computer as long as it’s a software issue

 Handled multiple Line of business such as technical support and sales.