I have worked in both management and administrative capacity for 20 years. I am extremely proficient in all Microsoft Office programs, and I am also very familiar with the internet and all its applications. I have skills in appointment setting, taking and making calls and managing emails on behalf of my employer. I have worked with many clients across the United State, United Kingdom, Germany, and Canada. I have successfully completed projects involving set-up and maintenance CRM, email marketing, research, and content creation. I prioritize effective communication to make sure I understand your objectives and your ideal outcome. I look forward to working with you Thanks!