Knowledge, Skills, and Abilities:

>Knowledge of HR policies, HR practices, and HR-related laws and regulations

>Knowledge of company products and services and policies and procedures

>Knowledge of management principles and practices

>Skill in operating equipment, such as personal computer, software, and IT systems

>Skill in oral and written communication

>Ability to communicate with employees and various business contacts in a professional and courteous manner

>Ability to organize multiple work assignments and establish priorities

>Ability to negotiate with others and resolve conflicts, particularly in sensitive situations

>Ability to pay close attention to detail and to ensure accuracy of reports and data

>Ability to make sound decisions using available information while maintaining confidentiality Ability to create a team environment and sustain employee commitment

>Education and Experience:Undergraduate in computer science degree, plus 3–5 years' experience Managing Shop