A data encoder often performs many different administrative tasks such as word processing, filling out paperwork, and maintaining records and files. He is responsible for storing and filing completed information and maintaining records of work tasks and completed documents. A data encoder also relays information to supervisors and other employees through in-person contact or via telephone and email communications. Some data encoders are required to contact customers and individuals regarding information. Data encoders must follow certain instructions and procedures and direct questions to supervisors. Some data encoders are responsible for answering phones and making copies for other employees.