Hi. My name is Parveen, a Customer Service Representative trained in conflict resolution and communication. Adept in handling customer care and can provide support via chat and email. That includes answering of inquiries and resolving tickets. Knowledgeable in support software such as Sales Force. I can also do admin jobs like data entry, I am very much comfortable in using MS Office (Word, Excel, PowerPoint), and Google Docs. I am amenable to work an hour or two on weekdays, as well as weekends and/or holidays. Building customer trust and loyalty is one of my skills. You may want to take a peak of my profile to check what else I can offer to help with your business.