I'm Ronitta form India, worked as Quality Assurance in Sutherland Global Services for Standard Insurance Company of New York for the last 7+ years. Achieved the awards for Best Performer, Entrepreneurial spirit (For Clients). Expert in claim management, document verification, decision making on claim before submitting for review (Data Entry). For this role I used to work on claim(Data entry), daily reports(Regarding queue), weekly reports (Quality for the clients as well as firm), weekly report to the team(Quality score production %) also highly trained for Global info sec violation and terms and conditions should required for this role. Experts in problem solving and finds the peak area of the process and mange the work under pressure. Harding working and ready to work in any shift. I'm used with Sutherland Values of work and ready to deliver the expected result. Thank You.