Inputting customer details Typing up manuscripts Transcribing documents Transferring market-research results Inputting data (printed, coded or statistical) Proofreading data Answering phone calls Updating medical records Dealing with customer and staff queries Processing sales invoices Entering advertisements into newspapers Filing, photocopying and other clerical or administrative duties Working to deadlines Preparing reports, letters and labels for mail-outs Operating office equipment including computers, printers and photocopiers Adhering to confidentiality regulations