GVA, Seven years of Call Center working experience that includes 2 years as Technical Support Representative for home phone, dsl, mobile and TV service and 5 years Customer Service Representative for billing concerns, processing orders and closing a sale before ending the call. Also worked for a Call Center that supports Credit Reporting Agency in the US. Excellent in using MS Word, Powerpoint and Excel, Average in Picasa, Animoto and Word Press. Also with high familiarity with social media sites like facebook, youtube, twitter and search engines. Works under pressure and under minimal supervision.