Data entry, analytics, expert in excel, MIS Experience: Ensure that business plan is timely available è Evaluate the daily plan, Liaise with the management team about the plan and incorporate into the projects. è Execute the business plan in the projects and provide assistance to the project team è Track the plan, issues and TAT (Turn Around Time) and implementing the testing phases è Track the open issues and works towards closures è Ensure that relevant information is provided to facilitate continuous improvement to the management è Prepare disaster recovery plan in case of missing TAT, makes escalation to the management è Prepares daily, weekly and monthly reports and circulate to the management and project team. è Prepares new Business Plan for new projects è Handles weekly and monthly review meeting è Documentation, Checklists for reports and Exhaustive reports for every client è Planning, forecasting, scheduling & staffing and real time monitoring è Implementation of COPC standards and taking the leadership in the audit è Weekly and monthly performance review with the team and with the management. v MIS (Worked on database) è Prepares Daily, Weekly and Monthly reports è Prepares the monthly customer dashboard for approvals è Closing Weekly and monthly cost for all projects and sign off the invoices è Prepares production planning report, monitor the actual production and reports the deviation to the senior management. è Making the proper guidance for the production team. è Forecasting the weeks and months ageing of production è Design of Business Process Management System (BPMS), Data collection methods, Analysis of data and database administration. è Prepares the SLA reports, actual cost reports and define the ration between the cost and revenue.