With more than 12 years in the customer service industry I definitely have the know how and very polished skills to meet the demands a successful customer service representative requires. I am proficient in Microsoft Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Web Ex, Sage CRM, online email, instant messaging, online fax, SEO, social networks, data entry, call center environment.My strengths are versatility and agility in the workplace. Time Management is always a priority for me as well being a strong team player to always ensure the project and end result is in sight. Having been in the customer service industry since entering the workforce I have acquired the versatility and skills that a successful sales representative must possess to become accepted by the customer. I maintain the ability to meet aggressive deadlines, lead development, and generate revenue . I thrive in a fast paced, revenue/timeline driven environment. Communication, appreciation, and mutual respec