A self-starter who possesses strong organizational & communications skills. Proficient in Microsoft Word & Microsoft Excel.Certified in QuickBooks.Extensive customer service skills including trouble shooting, problem solving, & account resolution. Eight years of successful experience in customer service and office management with recognized strengths in account maintenance, problem-solving, sales staff support, and planning/implementing proactive procedures and systems to build a successful business.Possess solid computer, data entry, and typing skills.Excellent working knowledge using QuickBooks, Microsoft Excel, Microsoft Word, and UPS World Ship.Ability to train, motivate, and supervise employees.Process payroll and payroll tax reports and filings.Maintain/update accurate inventories.