Microsoft Office: Excel (create multi formula spreadsheets, update current spreadsheets, etc.); Word (create business letters, form letters, mail merge, memos, etc.); Access; Outlook; Power Point; Effectively Navigate Internet - (research, novice at company web pages, up-keep etc.) Customer Service: Order Processing; Product Returns; Price Quotes; Inventory Tracking; Create/Update Budgeting Spreadsheets; Create Graphs/Charts; Data Base (Excel or Access, Create or Up-keep); Answer Multiple Telephone Lines; E-mail; Facsimile; Postage Machine; Maintain other standard office equipment; Human Resource Skills: Maintained Employee Files, Maintained Employee Benefits: (Health, Dental, etc.); Maintained ISO Forms; Create Employment ads for open positions. Preview & Screen Ideal Candidates. Process Employee Time Sheets; Process Payroll Adjustments.