-Flexible schedule Proficiency: I have 2 years of Industrial Engineering under my belt as well as an Associate's Degree in Process Technology. I have over 5 years experience in Customer Service. As well as 2 years working for a remote call center. I am currently employed with a school system working an IT ticket system. I have lots of downtime in between tickets, so i'm looking for freelance work to fill in the free time i currently have.