QUALIFICATIONS PROFILE *Customer-focused, results-oriented trained professional . *Proven ability to successfully analyze an organization's critical support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity. *Quick study, with an ability to easily grasp and implement new ideas, concepts, methods and technologies. *Talent for quickly learning new information, procedures, and technologies. *Proven ability to effectively handle multi-task and changing levels of responsibilities. *Thrives in both independent and collaborative work environments. *Superior communication, intuitive, interpersonal, analytical, conflict resolution, and leadership skills. *Well-spoken, energetic, confident, and personable. *Talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. * Versatility to place me in a number of contexts with