=== ON A MAJOR PROJECT UNTIL 1NOV2013 ====Word Excel Power PointOutlookSurvey MonkeyVarious additional programsTranscriptions may include foreign characters (Hebrew and Greek)Software TestingWeb based researchHelp Desk Call CenterFamiliar with Software, Computer Networking, Stock Market, Christian workplace and Travel/Tourism industries (Airlines, Hotels, Car Rentals, Local Tourism sites...etc). Currently in Healthcare IT Software Training Technical support, software testing, procurement and helpdesk professional with varied experience including software user support, installations ordering and configuration support, some technical writing, and system administrator support experience. Reputation for strong customer service skills with accurate needs assessment, attention to detail, and tenacious problem solving. Completed Network+ Certificate in 2000.