I am a Customer Service Expert. I can de-escalate any irate customer with gentle perseverance and grace. Customer Service is somewhat of an art. Knowing what to say and when to say it in order to sooth frazzled nerves and charm the customer into dealing with their problem happily and with satisfaction. An excellent representative for any product, especially any medical supply or medical industry. Would be an outstanding office assistant for any physician since I have previously been employed by four physicians. I have worked in a Pathology Laboratory in a major hospital, a Skilled Nursing Facility and a major medical clinic as a Medical Assistant clinically. Exceptional knowledge of medical supplies and how the healthcare system "works", I have basic medical terminology skills and knowledge of mental illnesses and behaviors along with knowledge of medications. I am well versed in Pre Admission Screening and Resident Review process through Job and Family Services along with Hospital Ex