I am an Ebay seller and all records are kept in Excel spreadsheets. Inventory purchasing ans selling, monthly fees, etc. I also work as a Virtual Assistant for Lifebushido Best Agent Business assisting real estate agents with customer service and record keeping. Most recently, I have helped setup and maintain the website: www.smockingbirdsgift.com. I also reformatted her customer database and create monthly marketing emails. You can see samples at my website: www.amppublishing.com