Result-oriented Administrative Assistant with extensive experience in the areas of Office Procedures, Billing, Data Entry, Business Applications (Word Processing, Spreadsheet, Database, Graphics, Presentation), Customer Service and Technical utilizing strong analytical and problem solving skills. Able to see and understand the big picture of business and technical operations in a company. Communicate effectively orally and in writing with the technical and non-technical user community and customers. Experienced working individually, in team and also in call center environment.