Excellent human relation skills required to motivate and win cooperation of various personalities. Computer skills include Microsoft Office 2003 and 2007. Extensive internet experience including Westlaw. Used basic office technology including faxes, multi-phone line, copiers and typewriters. Can type an average of 50wpm. Experienced with clerical duties as well as data entry. Customer service is not handled as well today as it is by me. I have an innate empathy with people as well as understanding what the impact psychology, sociology, and the geographic area someone lives in, has on sales and marketing.