I worked at a shipping company for almost 8 years and my previous job work was to interface with origin offices to resolve issues in daily operation. Deliver performance on timeliness, accuracy and productivity and ensure Global KPIs are met. Follow up and reply emails courteously and professionally. Submit SI to carrier as per requirement before deadline. Constantly review standard working procedures with the team leader. Familiarize and ensure the new SOPs are understood and being followed. Constantly review standard working procedures within your areas and update timely whenever necessary. I can also help you with encoding, sorting, filing, and data reporting. I am computer literate and has a a little knowledge in Microsoft Office. I am a fast learner and can wrok with minimal supervision.