18 years experience in Artificial Intelligence and Machine Learning, specializing in applying data and text mining techniques/ algorithms in Customer Analytics, Customer Segmentation, Cross-sell and Up-sell opportunities. Specialist in applying AI/ML techniques for pattern recognition, financial fraud investigations, forensic accounting. Experience in IBM, KPMG, Pricewaterhouse Coopers and currently independent advisor in Data Science for large corporations and startups building data science products. Currently involved in unsupervised text understanding to analyze customer complaints, Intelligent chatbot for consumer interactions & Business plan and strategy for opinion mining marketplace. Tools: Python, R, SPSS Clementine, SAS Enterprise Miner, IBM Watson Services, KNIME, Rapid Miner, Weka. Specializing in operationalizing data models and predictive models in enterprises.