I am computer literate knows how to use Microsoft Office ,how to navigate Internet and do a research, knowledgeable in Windows OS And MAC OS, knows how to edit photos and images using Adobe photoshop and Imac applications, knowledgeable in programming using different languages such as Visual Basic, HTML, Java, MySQL . I have a good communication skills and I have been working side side by North Americans for almost 18 months. I have been in a BPO industry for almost 16 months as a CSR and TSR.