Mr. Sawyer has extensive programming and project management experience for optimizing software development efforts using high-tech systems and methodologies. He has a successful track record for design, development, deployment and management of systems across the enterprise, programing in VB.Net, SQL, C++, Cobol, RPG, and VFP. His experience with contact center technologies covers the architecture, application and administration of the web, voice and self-serve interfaces. On the people side, Mr. Sawyer has developed and executed successful process strategies, tactics and training programs to optimize the activities of application developers, analysts, architects, and end users. In addition, Mr. Sawyer has amassed years of experience in developing enterprise-based applications. He demonstrates a high technical aptitude, which combined with a thorough business sense, has allowed him to impact the bottom line for many companies in his years in Management Information Systems, Call Center