Expertise in collections – for banks and other third-party financial institutions. Dealt with delinquent accounts by giving advice on managing income/expenditure to customers and ensure payments schedule were timed on a regular basis. Skip Tracing Specialist – Have skip tracing experience for about 10 years. Used to skip trace Debtors, Home owners and Vacant properties. Complete hands on experience with Skip Tracing. Used tools like Lexis Nexus, Intelius, EWP and FCS. Real Estate – Have worked with Australia, USA, UK and Canada clients for about 10 years by supporting them in Debt Collections, Locating the home owners and taking the information of the properties. Experience in mortgage collections, pre-closure and familiar about housing urban development (U.S.). Knowledge of functional areas with expertise in Skip Tracing, Debt Management, Debt Consolidation, Negotiations, Income & Expenditure, Repayment Arrangement Plans, and Refinance. Articulate communicator with strong communication, analytical, interpersonal & presentation skills; Computer literate, independent, disciplined and committed to observe business ethics & morality standards; Exhibits excellence in establishing a Quality Assurance framework for achieving excellence through Qualitative Project Management. Customer Service with great rapport building skills.