With years of experience as officer in charge/supervisor, I have acquired excellent management skills, communication & negotiation skills by heading a team while interfacing with business customers at the same time. Backed by several years of experience at supervisory level in customer centric organizations and being very familiar with Operational Processes and Quality Procedures (ISO, SOX) in critical business environment end result of which is improve departmental business efficiency, I firmly believe that my skills, industry knowledge, track record and most importantly, my experience will be of significant contribution in this demanding and challenging role.