• Business Management, Creative Thinking, Problem Solving, Quick Learner, Analytical Skills, Customer Service, Computer skills including Hardware repair/install consisting of Motherboard, Power Supply, CPU, Memory, Hard Drive, SSD, Optical Drives, most HP and Dell hardware. Network experience with APs, DCs, Servers, AD DS, BDRs, Firewalls. Adequate Knowledge of Level 1-2 Software Troubleshooting and Configuration with all Windows OS and O365. AD DS, Networking, Backup, Security Software, Office, Email, Remote Desktop, as well as software for the Medical Industry. • Experience installing and configuring IT equipment. • Experience in software support and performing maintenance • Computers/Laptops and Cell phones • Mobile device repair experience • Experience with Break-fix tickets • Active Directory • Imaging