• Handling of all Hardware related Issues of Desktops & Laptop like Installing and troubleshooting of Hardware Components & Accessories. • Troubleshooting of Desktop & laptop like HP,DELL,IBM, Acer, in hardware level in Basic L1 • Provide Software, Hardware and Network Support, as well as Operating System. • Installing & upgrading, Troubleshooting virus related problem and installing Antivirus-Sophos, MacAfee, and Quick heal. • Installing and troubleshooting following operating system (Win Vista, XP, 7, 8.8.1 & Server Win 2003,2008). • Configuring and troubleshooting Mail Problem IBM Lotus Notes - 8.5 & 9.0, In Outlook Express, Windows Mail, Microsoft Outlook of the following Versions such as 2003, 2007, 2010 & Thunderbird. • Installing & Configuring Mails Clients such as POP3,IMAP,outlook.com • Installing & Configuring local Printers HP Laser jet, desk jet & Canon, HP Network Printers. • Installing & license Activation for Design Software, Troubleshooting the design software related issue software. Ex- AutoCAD, Autodesk, Delcam, Defrom. Unigraphics. Cadian. • Installing the N-computing server and managing the User console control. • To establish DHCP LAN, Access point, wifi router, and Network Switch troubleshooting network Problem and Internet access. • Install the Mobile Mail account, ex-Lotus, Microsoft sync, Outlook, hotmail. • Installing & Troubleshooting the Local & Network Printer, Scanner, Lease jet, DeskJet, Ink jet HP, Epson, Canon. • Operating System desktop and Server Upgrading hardware components and operations system in the Computers. • Install &Knowledge of Polycom Audio and video conferencing System. • Installing and controlling outdoor and indoor IP Base, & DVR Camera ,Hivkvision and Sony • Overall Handling 70 Computers & 30 Laptop in IT Inventory and Managing the Monthly Inventory.