Windows 7, 8, 10 general support, resolving issues and troubleshooting hardware and software problems. Microsoft Office 365 (2016) user support, including resolving Outlook issues. Supporting Ubuntu/Mint linux users. Resolving home and business networking, printing and wireless issues. Upgrades and repairs for laptops, desktops and networking gear. CCNA, MCP, CompTIA A+, Linux+ certified technician. Experienced with new Dell, Lenovo and HP technologies and devices.