Highly organized and professional, keen to details and quality of work, able to establish long-term, positive, and fun relationships with clients, co-workers, and outside resources. Skilled in working both independently and in a group. I have a decade of experience in the BPO industry. Trained as a Customer Service Representative in a dynamic environment that processed business transactions for the corporation. Responded to simple queries, and routed calls to the appropriate people. Proficient in written communication and data entry for back office support. Improved my role as I enhanced my clientele interaction, and acquired knowledge regarding different services and industries. Frequent "team member of the month" awardee. Always making sure a day's work is done accurately and timely.