I am enthusiastic, reliable and hardworking individual who has about two years of experience giving professional, efficient and high quality service for start-up companies. I am skilled in communicating with clients over phone and email. I have experience with Zendesk and am eager to learn to use any new tools that get the job done well. I have over three years worth of experience working with Adobe Creative Suite, specifically illustrator, premiere and after effects. As an academic I have excellent research capabilities both qualitative and quantitative with advanced skills using software such as Nvivo, Matlab, and Excel. I am highly organized and meet deadlines. I work well in teams but can also manage tasks alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with.