Undertaking the management of workflow systems and ensuring that all projects have the correct resources allocated to them. Managing internal forecasts and project budgets. Acting as the liaison point between the client and the team, assisting with client queries by providing solutions and on-going support, logging bugs for development teams and coordinating/co-managing various digital projects. Business development and account management within small hybrid digital teams. Working with internal teams to extend Digital services and pitch to new and existing clients, obtaining new business. Creating scopes of work through the review of client requirements and roadmaps. Following up with leads and identifying a product or service that can be leveraged to assist with client pipeline activities. Management of multiple new and existing digital projects, ranging from internal websites to large-scale mobile app development projects for international clients. Understanding project processes and planning accordingly, using AGILE methodologies such as scrum and sprint planning. Providing comprehensive reports based on project outcomes, assessing project processes, KPIs, client product/service plans etc. Maintaining new and updated media content for several client accounts via CMS platforms Inc. websites, mobile applications, global conference modules. Provide training for platforms to clients (Internal/external) and colleagues on an Ad-hoc basis.