Welcome here on my profile,
♥♥ 79% customer's Growth ♥♥ On the spot customer issue resolution ☺
♥♥Passion to serve and Helping People
♥♥Specialist in Fashion, Clothes, Tech and Apps Support
I am Umar the professional Dropshipping Customer support agent and Shopify Business manager with team-leading skills.
I have served 10+ years in dropshipping businesses around the globe with almost all skills you can need for your business like:
__Customer Support:
I have wide experience in Customer satisfaction on:
-ZenDesk, Freshdesk, Gorgias, Gmail, and any Ticket System
-Email Responses
-Communicating with suppliers
-Creating and Processing orders
-Orders fulfillment and Refunding cases
-Tracking orders and Closing deals
-Social Media Approach
-Live Chat
-Orders tracking in Aliexpress and Managing Orders in Oberlo
-Managing return/exchanges as per policy
-Issuing refunds asp per policy
-Winning Chargebacks
-Social Media Manager
___Shopify Navigation:
Creating order, Issuing refunds (as per policy), applying discounts, swapping variants, managing returns, and much more :)
and much more!
Up to 50% customers growth rate
Up to 60% less refund rate while working with me!
Let's Join!