My name is Nicky Djojowiardjo - Somati. My native language is Dutch and I speak fluent English. I have experience in the field of customer service for more than 7 years and have worked with different types of CRM systems, order-processing, email handling, inbound and outboundcalls and also have an IT background in which I was IT analyst and Software Tester. I am a motivated professional with a variety of skills and experience. My personal qualities reveal excellent teamwork and leadership skill, a high level of initiative and creative energy.