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Sales & Marketing

E-Commerce Client Support

$20/hr Starting at $1K

NetTantra focuses on eCommerce vendor Customer Support via email and live chat services. Our Customer Happiness Engineers will keep your customers happy with their excellent services, such as Listing Services, Value Added Services, Site Tweaking, Technology Support, etc., which can reduce issues such as multiple vendor management and increase your business without having to worry about your customer communications. We have a vested interest in your growth as we grow as you grow. With an exposure of more than 8 years in the industry, we are quite adept at handling the queries of your customers, just the way you would like them to be taken care of. Our customer happiness engineers can easily navigate through any multi-channel software that you may be using. We worked with a number of multi-channel software such as Linnworks, Channel Advisor, etc, and platforms such as ebay and Amazon. We also worked with email platforms such as XSellCo, MailChimp, Reply Manager, SalesForce, etc. that bring all customer email communications from multiple sales channels to a single platform. This makes your customer's communications smoother, more hassle-free and more seamless, without you having to log in to different channels to respond.

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$20/hr Ongoing

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NetTantra focuses on eCommerce vendor Customer Support via email and live chat services. Our Customer Happiness Engineers will keep your customers happy with their excellent services, such as Listing Services, Value Added Services, Site Tweaking, Technology Support, etc., which can reduce issues such as multiple vendor management and increase your business without having to worry about your customer communications. We have a vested interest in your growth as we grow as you grow. With an exposure of more than 8 years in the industry, we are quite adept at handling the queries of your customers, just the way you would like them to be taken care of. Our customer happiness engineers can easily navigate through any multi-channel software that you may be using. We worked with a number of multi-channel software such as Linnworks, Channel Advisor, etc, and platforms such as ebay and Amazon. We also worked with email platforms such as XSellCo, MailChimp, Reply Manager, SalesForce, etc. that bring all customer email communications from multiple sales channels to a single platform. This makes your customer's communications smoother, more hassle-free and more seamless, without you having to log in to different channels to respond.

Skills & Expertise

Business DevelopmentChat SupportClient DevelopmentCommercial Business DevelopmentCommunications ManagementCustomer ServiceCustomer SupportE CommerceE-Commerce Website DevelopmentEmail ServicesEmail SupportList BuildingLive ChatManagementSalesSales Channel DevelopmentSEO

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