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Programming & Development

E-commerce online store

$15/hr Starting at $100

This is my everyday work. • Collaborate with product marketing to research feature requirements that balance traveler and supplier needs • Monitor and investigate customer feedback, net promoter scores, and customer service metrics to make sure customer needs and concerns are being addressed • Work closely with UX designers to research, define, and test next generation experiences that increase the adoption of the products, improve conversion of new customers, and improve customer satisfaction • Collaborate daily with the Development team to ensure projects are clearly defined and properly phased to facilitate timely delivery of functionality • Paypal integration,proffesional and mobile responsive site • Launch new products by collaborating with customer service, product marketing and marketing on go-to-market and lifecycle marketing strategies • Lead competitive watch activities to identify gaps and opportunities to improve owner and traveler experience • Collaborate with the Business Intelligence team to track and report on key metrics (e.g. adoption, conversion) • Work with the executive management team to ensure they are fully engaged in product launch decisions EXPERIENCE: Check my work About me: www.grabdeveloper.com see the shop page for my ecommerce work

About

$15/hr Ongoing

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This is my everyday work. • Collaborate with product marketing to research feature requirements that balance traveler and supplier needs • Monitor and investigate customer feedback, net promoter scores, and customer service metrics to make sure customer needs and concerns are being addressed • Work closely with UX designers to research, define, and test next generation experiences that increase the adoption of the products, improve conversion of new customers, and improve customer satisfaction • Collaborate daily with the Development team to ensure projects are clearly defined and properly phased to facilitate timely delivery of functionality • Paypal integration,proffesional and mobile responsive site • Launch new products by collaborating with customer service, product marketing and marketing on go-to-market and lifecycle marketing strategies • Lead competitive watch activities to identify gaps and opportunities to improve owner and traveler experience • Collaborate with the Business Intelligence team to track and report on key metrics (e.g. adoption, conversion) • Work with the executive management team to ensure they are fully engaged in product launch decisions EXPERIENCE: Check my work About me: www.grabdeveloper.com see the shop page for my ecommerce work

Skills & Expertise

Adobe DreamweaverAdobe IllustratorBusiness IntelligencecnmCSSCustomer SatisfactionCustomer ServiceEcommerceHTMLManagementMarketingMobilePaypalPaypal IntegrationProduct MarketingResearchTestWordPress

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