• Processing orders & responding to customer inquiries thru phones & emails.
• Monitoring the database to check the incoming orders.
• Update inventory records and prepare invoices
• Resolve billing discrepancies.
• Coordinate closely with drivers and dispatchers to confirm successful deliveries
.• Generate shipping label & Bill of Lading
• Product onboarding through the Home Depot platform.
• I am responsive and polite when it comes to email/chat inquiries.
• I've been working in the Eastern Standard Time zone for five years and have a reliable internet connection at home.