Experienced in handling customer complaints and providing intensive customer service to ensure customer satisfaction before and after sales. TOP ONLINE SKILLS: SOFTWARES / PROGRAMS 1. Amazon tools - Helium 10 and unicorn smasher 2. Internet Communications 3. Social Media – Facebook,Instagram, linked 4. Project Management Tools – Asana, Trello, Google Docs, Facebook Workplace 5. . Virtual Assistance – MS Office (Excel, Word, Powerpoint), Gmail (Email, Docs, Calendar, Gdrive) 6. Blogging– strikingly.com 8. Canva – for graphic design or simple design