Adept at structuring and implementing comprehensive training, development and career path system and training programs for all levels of professionals to enhance their knowledge, skills and proficiency level with focus on operations and service level coordination. Efficient at employing current teaching styles and learning theory to create user training materials as lead trainer and instructional designer. Skilled at identifying new opportunities to streamline the training process and enhance the overall performance. Experience with over 8 years. Tools that I'm proficient in using: Articulate Storyline MS Powerpoint Adobe Captivate Camtasia Powtoon