Hi there! I’m Claudette, a seasoned Executive Virtual Assistant with extensive experience in healthcare billing, human resources, and administrative support. With over 5 years in customer service and nearly 3 years of hands-on experience supporting CEOs, I am well-equipped to help businesses streamline their operations and achieve their goals efficiently.

What I Offer:

• Executive Virtual Assistance: I excel in calendar management, scheduling appointments, preparing and organizing documents, and drafting memos. My goal is to keep your day-to-day operations running smoothly and efficiently.

• Healthcare Administration: My expertise includes medical billing and coding, appointment scheduling, and credentialing providers. I handle compliance management tasks such as submitting IPC (Individual Plan of Care) and IDRC (Individualized Day/Residential Care) renewals, and ensuring adherence to OIG State and Federal regulations.

• HR Services: I offer comprehensive HR support including recruitment, payroll processing with Paychex, onboarding new hires, and ensuring document compliance. My services are designed to streamline HR functions and support your team effectively.

• Project Management & Tools: I am proficient in using a variety of tools and software, including Microsoft Office Suite, GSuite, Paychex, RingCentral, HubSpot, Canva, Adobe Acrobat DC, Asana, and ChatGPT. This broad knowledge allows me to adapt quickly and manage projects efficiently.

Why Work With Me?

I am known for my attention to detail, tech-savviness, and ability to quickly adapt to new systems and tools. My approach ensures that all administrative, HR, and healthcare-related tasks are completed with high efficiency and compliance, enabling you to focus on growing your business.

Key Skills:

• Recruitment and Onboarding: Efficiently managing the recruitment process from start to finish, including onboarding new employees and ensuring all necessary documentation is in place.

• Payroll Management: Handling payroll processes accurately and timely, including managing hours, deductions, and payments using Paychex.

• Medical Billing & Coding: Expertise in managing medical billing cycles, coding procedures, and ensuring claims are processed and followed up on effectively.

• Credentialing and Compliance: Running background checks, updating Abuse and Neglect sign-offs, and ensuring compliance with OIG regulations.

• Calendar Management: Organizing and managing calendars, scheduling appointments, and maintaining up-to-date schedules.

• Document and Project Organization: Efficiently handling document preparation, project management, and organizational tasks to keep your operations running smoothly.