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Programming & Development technical support / help desk (hardware / software)

ECM Admin

$75/hr Starting at $65

I bring extensive experience in Enterprise Content Management (ECM), database administration, and IT systems management, with a strong focus on innovation, efficiency, and technical leadership. As a certified OnBase System Administrator, I have successfully implemented, administered, and optimized content management solutions, including IBM FileNet P8, OnBase DIP, and API integrations, to meet complex organizational needs.

Over my career, I have excelled in solution design and deployment, leading major projects such as migrating ECM systems to cloud environments like Microsoft Azure and architecting high-availability enterprise document management workflows. My expertise includes requirements gathering, system performance tuning, and troubleshooting production issues, ensuring reliable and scalable systems.

With significant experience in database technologies, I have managed MS SQL Server, Oracle databases, and designed ETL processes using PowerShell and SSIS packages. I also possess advanced skills in scripting and automation, enabling the creation of efficient workflows, database backups, and server migrations.

My technical background includes proficiency in virtualization platforms like VMWare, Hyper-V, and AWS, as well as network administration. I have a proven track record of problem-solving, from resolving technical issues in enterprise applications to implementing disaster recovery plans and business continuity strategies.

Additionally, I am adept at collaborating with stakeholders, delivering exceptional customer support, and managing projects in fast-paced, dynamic environments. My strong analytical skills, combined with a passion for leveraging technology to solve complex challenges, make me a valuable asset in roles that require both technical expertise and strategic thinking.

About

$75/hr Ongoing

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I bring extensive experience in Enterprise Content Management (ECM), database administration, and IT systems management, with a strong focus on innovation, efficiency, and technical leadership. As a certified OnBase System Administrator, I have successfully implemented, administered, and optimized content management solutions, including IBM FileNet P8, OnBase DIP, and API integrations, to meet complex organizational needs.

Over my career, I have excelled in solution design and deployment, leading major projects such as migrating ECM systems to cloud environments like Microsoft Azure and architecting high-availability enterprise document management workflows. My expertise includes requirements gathering, system performance tuning, and troubleshooting production issues, ensuring reliable and scalable systems.

With significant experience in database technologies, I have managed MS SQL Server, Oracle databases, and designed ETL processes using PowerShell and SSIS packages. I also possess advanced skills in scripting and automation, enabling the creation of efficient workflows, database backups, and server migrations.

My technical background includes proficiency in virtualization platforms like VMWare, Hyper-V, and AWS, as well as network administration. I have a proven track record of problem-solving, from resolving technical issues in enterprise applications to implementing disaster recovery plans and business continuity strategies.

Additionally, I am adept at collaborating with stakeholders, delivering exceptional customer support, and managing projects in fast-paced, dynamic environments. My strong analytical skills, combined with a passion for leveraging technology to solve complex challenges, make me a valuable asset in roles that require both technical expertise and strategic thinking.

Skills & Expertise

DesignDesktop SupportHelp DeskIT Service ManagementManagementMicrosoftSQLTechnical Support

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