Seasoned B2B, EDI developer around 6 years of experience leading, driving and supporting a Fortune 500 company's process integration domain utilizing IBM Sterling B2B Integrator. Highlights of my experience: Drive continuous improvement of our integration platform and business processes Act as the subject matter expert for all integration technologies and initiatives Data Entry, Customer service, Typing Skills Excellent communication skills; flexibility; responsiveness. Strong organization skills with attention to detail Ability to work creatively and analytically in a problem-solving environment Perform incident management, change management, deployments and project activities Monitor and manage outage and other issues on global platform. Analyze root causes of operational malfunctions and provide resolutions