As an Operations Team Manager with 3 years of experience and 7 years in customer service email and chat support, I possess a strong set of skills and expertise that can help elevate your business operations and customer support. Here are some highlights of my background: Strengths and Skills: Excellent leadership and communication skills to effectively manage teams and work collaboratively with stakeholders Expertise in customer service email and chat support, with a focus on providing timely and high-quality responses to inquiries and issues Strong analytical and problem-solving skills to identify and resolve complex operational and customer service issues Proficiency in project management, data analysis, and process improvement.