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Administrative & Secretarial

EMAIl/CHAT/TECHNICAL SUPPORT

$8/hr Starting at $25

I have 10 years and 2 months of solid professional experience as Technical Customer Support in Finance and BPO Industry handling different types of customers globally. I assist customers with customer satisfaction and efficiency. I also demonstrated success on responding to customers who are angry, worried as well as frustrated through emails and chat while making sure to address their concerns with empathy. I always ensure to deliver their requests within Service Level of Agreement in a timely manner.

About

$8/hr Ongoing

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I have 10 years and 2 months of solid professional experience as Technical Customer Support in Finance and BPO Industry handling different types of customers globally. I assist customers with customer satisfaction and efficiency. I also demonstrated success on responding to customers who are angry, worried as well as frustrated through emails and chat while making sure to address their concerns with empathy. I always ensure to deliver their requests within Service Level of Agreement in a timely manner.

Skills & Expertise

Business Process OutsourcingChat SupportCustomer SatisfactionCustomer ServiceEmail ServicesEmail SupportFinanceInformation TechnologyMicrosoft OfficeMobile 2.0Technical SupportVirtual AssistantsVirtual Desktop Infrastructure (VDI)

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