Experienced IT professional (8yrs+) with expertise in Windows-based environments, networking and TCP/IP. Outstanding communication and customer service skills resolving technical issues and educating end-users. Team player making significant contributions to team and individual successTechnical Skills Applications: Windows Server 2008, 2003, 2000, NT, Windows XP, Windows 7, Windows Patch Management through Software Update Services (SUS), 2x Application & Load Balancing server, VPOP3 Mail Server, Wingate Proxy server, CCProxy Server, Team Viewer, Log Me In, MS Office XP/2007, Quick Heal Antivirus Client Server & Admin Console, Kaspersky Antivirus, PC imaging with Norton Ghost 2003, Linux – Fedora & Ubuntu (basic), VMWare Workstation 6.5, MS Virtual Server 2005, ISA Proxy & Firewall (basic), MS SQL 2000 & 2005, IIS 6.0 & Apache web server, Plesk, CPanel and Helm Web Hosting Control Panel, Domain Registration & trouble shooting.Network Services: TCP/IP,