Encoder and Customer Service

Encoder Duties and Responsibilities

• Accurately encode data into the company database, ensuring that all information is entered correctly and in a timely manner.
• Verify data by comparing it to source documents, and check for any discrepancies or errors before entry.
• Organize and maintain files and databases, ensuring all records are up-to-date and easily accessible.
• Perform regular data entry tasks, including updating information, creating new records, and deleting obsolete ones.
• Collaborate with team members to ensure data accuracy and consistency across all systems.
• Identify and report any data-related issues or concerns to the appropriate supervisor.
• Adhere to the company's data entry and security policies, ensuring the confidentiality and integrity of information.
• Assist in the creation of standardized procedures and guidelines for data entry processes.
• Prioritize and meet deadlines for assigned tasks, handling multiple projects simultaneously.
• Provide excellent customer service by responding to data inquiries promptly and professionally.